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 Introduction to NetCare
 NetCare Features
 NetCare Benefits
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 NetCare Features
Feature-rich NetCare offers remote monitoring of network infrastructure and mission-critical applications, alert notification, patch management, customizable thresholds, and comprehensive reporting.
NetCare can also be enhanced to include remote remediation services.

Remote Network Monitoring

  • Remote monitoring of network devices (servers, switches, firewalls, routers)
  • 24x7x365 automated alert notification
  • Alert confirmation call provided during Standard Business Hours (8am – 5pm) by Link Computer Corporation’s dedicated NetCare Coordinator
  • Monitor CPU, disk and memory utilization, patch auditing, Exchange Event Log, Backup Logs, RAID Array Drive Failures, IP Telephony servers, SQL Databases, and more!

Automated Alert Notification

  • Customer receives alert notification via e-mail, text message, phone call
  • Customized thresholds for monitoring of alerts

Patch Management

  • Applied Remotely by Link Experts
  • Maintains Current Patch Levels of Windows O/S on Servers, Increasing Security
  • Maintains Current Norton and McAfee Anti-Virus Updates

Powerful Reporting

  • Quarterly reports and quarterly review of trends and recommendations
  • Reports include Resolved Defaults; Server and network device reports including trends and recommendations defined by our network and security experts

Remote Remediation Services Enhancement:

Extend your NetCare Managed Services plan beyond Alert Notification! Our experienced engineering team will provide remote support and alert resolution services, at discounted rates, to Remote Remediation Services subscribers. In the event of an alert, our engineers provide prompt remote support to resolve the problem in a timely fashion.