Let’s face it… technology plays an enormous part in our day to day lives and it can often be a challenge to keep it up and running smoothly. We typically don’t notice until it breaks and many small/medium business owners end up losing precious time, money, and sanity when it does. Partnering with a good Managed Service Provider (MSP) can help keep your technology up and running smoothly, save you time and money, and provide you peace of mind.
Here are 5 ways a good MSP partner can help:
1. A good MSP enables you to focus on your core business function
Anyone who has been pushed into the role of managing technology quickly finds out that managing technology is a full time job. For many small businesses, that means someone has to take time out from their core role with the business to take care of technology. This typically results in frustration and lost productivity.
Partnering with a good MSP enables you and your employees to focus on your core business functions, instead of worrying about technology issues.
2. A good MSP provides valuable insight
Three things you can count on in life… death, taxes, and the fact that technology is ever-changing. The vast number of services and solutions is overwhelming. Choosing the right solution for your business requires the help of a trusted partner.
A good MSP takes the time to get to know you, your needs, your challenges, and your goals. They leverage their experience and knowledge to help you choose and implement the best solutions to handle your current demands and provide the necessary resources for growth.
The management tools and proactive support methodology, used by the MSP, provide data that can be used to help streamline business processes making your business more efficient.
3. A good MSP helps you to leverage new technology
Many small/medium business users complain of old or slow systems. The problem is that most small/medium businesses run on razor thin margins and believe they can’t afford to stay up to date with the newest technologies.
A good MSP works with you to help choose and implement the best technology within your budget and can often leverage relationships and buying power with technology manufacturers to get you the best pricing on the latest technology. A good MSP also manages your technology proactively reducing downtime as well as ensuring it is always up to date and has the resources to support the demands of your business.
4. A good MSP helps you with technology training
To many people, new technology can be scary and confusing. When people feel overwhelmed by technology, they tend to use it incorrectly or avoid it altogether. This often leads to inefficiency and wasted technology investments.
A good MSP works with you to ensure your users know how to use and are comfortable with your technology. A good MSP also helps develop business processes, policies, and protocols to ensure technology is used as it is intended.
5. A good MSP can help with security and compliance
Many industries are required to comply with strict security regulations regarding technology. The vast number of regulations and complex wording often make them difficult to understand and comply.
A good MSP can help you navigate compliance. They can help you implement the tools and technology needed to address your compliance needs. On top of that, they proactively manage updates and security patches ensuring your technology is always up to date and secure.