Link Computer is seeking a full time Inside Sales Representative/Network Sales professional at our corporate office in Bellwood, PA. This candidate will assist in the daily sales processing and support of the Account Managers.
Responsibilities and Duties:
Include the following. Other duties may be assigned.
Handle inbound calls from customers relating to new orders, order status, product availability, product recommendations or other general sales assistance.
Provide exceptional customer service regardless of the nature of the request
Perform research to find products necessary for key projects as requested by an Account Manager
Register new deals/opportunities quickly with vendors to gain better pricing than our competitors
Compare product pricing from different sources in order to maximize the gross profit on network sales
Verify technical quotes with the service team, as needed
Review backorders and update the AMs and customer to product delivery delays
Assist in the timely processing of product returns
Using online resources, achieve sales certifications on key products and technologies
Master the product and pricing tools provided by our distributors and product vendors
Share key product information and processes with the sales team in order to improve overall productivity
Independently handle customer accounts, as assigned
Ensures all orders for products and services are appropriately authorized by customer and processed according to established company policies and procedures.
Assists VP, Network Sales in completing sales forecasting activities
Special projects and other duties as assigned.
To perform the job successfully, an individual should demonstrate the following competencies:
Positive attitude – Must be positive and enjoy customer interaction and assisting others
Analytical – Can understand technical solutions and build first drafts of networks and other solutions
Demonstrates attention to detail.
Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Please send resume and cover letter to:
Link Computer Corporation × 140 Stadium Drive, Bellwood, PA 16617 × 814-742-7700 × www.linkcorp.com